We're hearing so many stories about flying these days. Not good stories either. My friends have told so many stories about having flights delayed and/or cancelled, missing their connections, lost luggage, etc. So the San Antonio Airport and TSA have a bunch of tips to help you!
Check Flight Status Online: Passengers are able to check their flight status before they leave home and receive email alerts from the airline. Please go to www.flysanantonio.com to check the status of your flight.
Print Your Boarding Pass Early: Passengers can print boarding passes at home or download to their cell phones before they arrive or can use the convenient airline check-in kiosk at the airport.
Parking Availability: There are 8,991 parking spaces between the Short Term (1,238), Long Term (5,305) and Economy Lots [formerly Green / Red Lots] (2,448). The Economy Lot is the most economical and it includes a FREE shuttle service that runs every 6 minutes.
Pay Attention to Park Assist: Take advantage of the Park Assist System to guide you to available spots. As you enter the parking plaza, signs indicate the number of available parking spaces within the Short-Term Parking Garage. Park Assist uses a green light for available spots, red for unavailable and blue for available ADA/Handicapped parking. You can visit the airport webpage or use the Park Assist App and know the number of available parking spaces before you depart.
Use the Cell Phone Lot for Pick-ups: Use the convenient cell phone lot while waiting for your party. The cell phone lot also has a digital monitor providing real time updates on status of arrivals.
Ask for Help: Our friendly Ambassadors and staff are here to help, so if you have questions, ask them.
@AskTSA: Travelers with questions about security, or items they can or cannot bring on their trip, can contact a TSA employee for live assistance 365 days a year by tweeting questions and comments to @AskTSA.
Use Your Time in Line Wisely: While in the security checkpoint line, remove items from your pockets – such as wallets, keys, lip balm, tissues and cell phones – and place them into carry-on bags instead of putting items from pockets directly into bins.
Be Ready: Be ready when you enter the checkpoint line. Have an acceptable ID and boarding pass out and ready to hand to the TSA officer.
Electronics: Electronics larger than a cell phone — including e-readers and tablets — must be removed from your carry-on bag and placed in bins with nothing on top or below (this rule does not apply to TSA Pre✓® passengers).
Weapons: Firearms cannot go in a carry-on bag. Prohibited items result in checkpoint delays. Download the free myTSA app, which has a handy “What can I bring?” feature that allows you to type in the item to find out if it can fly.
Follow the 3-1-1: Liquids, gels and aerosols cannot exceed the 3-1-1 ounces rule in your carry-on bag. Let the TSA officer know right away if you are traveling with larger quantities of medically necessary liquids.
TSA Cares: Travelers or families of passengers with disabilities and medical conditions can call the TSA Cares helpline toll free at 1-855-787-2227 with questions or for assistance 72 hours prior to traveling. Injured service members and veterans may contact TSA Cares to help facilitate the screening process.
Wheelchair Assistance: If you are traveling with someone who needs wheelchair assistance, contact the airline before arriving at the airport.
Kids Traveling Alone: If you have a child traveling alone (unaccompanied minors) and want to escort them to the gate, please make arrangements with the airline to receive an access pass to the gate.
Aira Availability: Aira is available to all blind or vision impaired travelers free of charge at SAT. Aira allows users to use their cell phones, or specially designed glasses for subscribers, to have an off-site agent guide them through the airport, this can include locating a restroom, navigating busy terminals or finding a place to relax – all designed to return independence to our visually impaired passengers. Please visit www.aira.io for more information.